What our Customers say...

Testimonials

Perfect company to deal with. We have been so happy so far! Thank you Aldo, Ron, Ray, Julie & Frank.
Customer service was the best. Thank you also for the wonderful cookie muffins (and the recipe!)

Ray and Corey were tremendous during our time of need! Thanks!
Ray was great!
Appreciate Aldo's updates and his candor.
I will definitely refer you to a friend. You jumped on my problem immediately and resolved it.

Good work!

I would refer SERVPRO to a friend.

Everything right on schedule and very happy so far. Very impressed with crew arrived right on time and worked tirelessly


Would you refer us to a friend?: Yes
: Absolutely, I have already recommended you to my friends.
The work that you did at my house was fantastic. From the moment Ray showed up and assured me everything would be fine, to Steve coming with your wonderful equipment that dried everything up. Steve and Greg moving everything in the basement, I could never have done all this on my own. And Elias, worked so hard all day making my furniture and basement look and smell great. Thank you all, Rosa and Julie as well, so kind every time we spoke on the phone.
Thank you... hopefully I never have to call again, but, should I ever need the help, you will be on my list of those I know do the best job.
Thank you again and Happy Holidays.

SERVPRO has done a great job cleaning everything up for us!! We are planning to Open by 4:30 today!

"In regards to Frank G. and the fantastic job he did along with the people at SERVPRO that took care of my mother and the mess they had to clean up at (address withheld for privacy) in Newport. In regards to Frank I think this young guy has a great future in front of him because he so professional and polite not to mention his worth ethic and the sincere empathy he has for the customer."

We arrived home from a much-needed vacation (as you well know, the last 2 years have been very problematic for us) to receive you extremely kind gift of the SERVPRO mugs with the most delicious cookie cups inside. You were the biggest support all through our flood and home repair and then to send us a thank you-well, you're a great company and a class act.

Our basement was an embarrassing mess and the SERVPRO staff was outstanding! We are thankful!

Steven was "The Best Guy in The World", terrific, professional, right on point,can't find words enough to describe how great the whole crew was.

Your prompt service was appreciated. We called you and you sent men over immediately to take care of the flooded basement. The work was completed in a timely manner and at a very fair price! I will be sure to recommend SERVPRO to any of my clients who have water or fire damage! -Insurance Agent

Whenever a client calls with a claim whether it is fire or water, the first thing we think of is SERVPRO of Newport and Washington County. The experienced staff is able to handle our clients’ needs and get things done in a timely manner. In the event that something goes wrong, Dion and his staff is always a call away to address any issue. It is reassuring to know that our clients’ are being serviced with SERVPRO. That helps us as the agent to look favorable from the clients’ perspective.

From my first phone call to Julie, to your operations manager Aldo Caracciolo and the crew, I have nothing but high praise for their responsive and friendly conduct. The crew did the clean up and left the place clean and free of debris everyday as they worked. Thank you again for your patience as the insurance processed our claim and for a job well done!

Wonderful to work with and very happy with all the work, thank you!

Randy accommodated my every need. I would recommend SERVPRO of Washington County anytime!

My husband and I want to thank you so much for the extraordinary kindness and competence of the SERVPRO team that worked on our house when we had a plumbing flood.I called Julie at your SERVPRO location, the speed with which you responded was amazing.

Great job once again guys! Thank you!

Dear Dion, I had to deal with a flooded basement recently at my home in Barrington. I just wanted to say how incredibly good a job Ray and his crew did for me. From the moment I called (admittedly a little hysterical) till the last time Ray and emailed about forwarding me photographs for the insurance claim, the team were fantastic! professional and speedy.

You and your crew were prompt, polite and professional and arrived when promised, equipped to deal with my disaster. They were courteous and careful with the belongings and surroundings of a multi-million dollar property.  I was impressed and I'm not one to impress easily. The team worked tirelessly with my tight schedule and the basement is now ready to be restored.  Thank you, Please don't hesitate to use me as reference.

Came out quickly, service was great. The lead person was smart and nice.

Great Job!