Recent Posts

Storm Damage Repair & Dry Out

9/24/2018 (Permalink)

Heavy rains from Hurricane Florence and other weather systems have soaked the east coast of the United States over the last couple of weeks. Our team of Disaster Restoration techs have been working around the clock restoring and drying out homes and businesses up and down the eastern seaboard, but we're not done yet! In fact, we have only just begun what we consider to be one of our busiest times of the year. There are of course major events, like hurricanes, that when they occur require several teams of restoration experts to band together. And there is also the change of seasons that will bring with it the cold weather that will inevitably cause pipes to burst, ice dam and snowmelt flooding. We recommend to all of our neighbors to take this time of year to prepare for the winter and other potential weather-related events that could cause damage to your property. Being prepared is the first step to a successful restoration.

Commercial Fire Damage

8/27/2018 (Permalink)

Recently we needed to pull resources from our multiple franchise locations to a fire & water restoration at a food distribution center. The partially damaged building needed to be restored quickly to prevent contamination and mold growth in areas of the warehouse that were not directly affected by the fire. In disaster restoration time is always crucial and we train our techs to work quickly and efficiently to ensure the environment is returned to normal ASAP! In this particular case, we knew there were hundreds of thousands of dollars in perishable products that were at risk to be damaged so we arrived on scene within hours and had equipment and techs on site shortly thereafter. We were able to clean and restore the facilities within 48 hours in time to re-open only 3 days after the fire damage occurred.

Carpet Cleaning Services

8/16/2018 (Permalink)

Summer is the best time to be in Rhode Island. But the trips to the beach, the increased foot traffic, playing in the yard and the overall humididty can be tuff on carpets leaving them damp and dirty with debris. 

We can help.

SERVPRO professionals are available to clean, renew and help protect your carpets. We offer complete carpet and upholstry cleaning services to residents and businesses in Rhode Island & Connecticut.

Because our techs are professionally trained to remediate disasters like fire, water damage, smoke damage and more we are already equiped and prepared to offer commercial grade cleaning services right in your neighborhood. And, because we have decades of experience we offer service and products unmatched by other carpet cleaning services. Contact our office today for a no obligation estimate.

Artists' Cooperative Gallery in the Westerly Train Station

7/25/2018 (Permalink)

The Artists' Cooperative Gallery is moving into the Westerly train station and we were called upon to help prepare the new location for what is sure to be a great move for the Co-Op. Jobs like these are one of our favorites because we get to share in the growth and progress of a local business and help to improve another building in our beautiful hometown. For this particular job, our clean-up crew worked top to bottom because for the past four years the station's ticket terminal moved to only online sales. Removing cobwebs and years of dirt and debris from the ceiling and walls and finally restoring the original flooring to a 'like new' lustrous shine. We wish the best of to the Artists' Cooperative Gallery of Westerly in there new home!

2018 Report: Above Average Rainfall Throughout the Northeast

6/14/2018 (Permalink)

It seems like it is raining every other day here in the northeast lately, so over here in our SERVPRO® of Washington County office, we decided to figure out just how much more rain has fallen in 2018. Using tools available on the National Weather Service website we were able to generate this map showing rainfall accumulation for the year and comparing it to the average amount of rain for this time of year. As you can see rainfall along the coastal regions of Rhode Island, Connecticut, and New York are 4"-12" above average! This will be something to keep an eye on going into what many believe will be a busy hurricane season this year. If your home or business is near any of our located near a resevour, river, lake or pond keep our number on hand, we will continue to monitor the weather! 

Association for Facilities Engineering at the Matunuk Oyster Bar

6/14/2018 (Permalink)

We love to get involved in local events big and small. Recently we were excited to be invited for a tour of the Matunuck Oyster Farm in Charlestown Rhode Island. We attended the event hosted by the Association for Facilities Engineering at the Matunuk Oyster Bar and enjoyed a boat tour of the farm guided by the Matunuck Oyster Bar's owner Perry. We learned about the importance of protecting the fragile saltwater bay ecosystems along the coast of the state and how climate change and severe weather is impacting these areas today and will continue to do so in the future. 

Thank you to the Matunuck Oyster Bar for your generousity and for allowing us to learn more about your amazing facilities. It was great meeting other like-minded business owners on this impressive tour. 

Proudly Serving the Communities in Washington County

5/23/2018 (Permalink)

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Washington County and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when needed. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!

In addition to our restoration services, we can also provide our neighbors cleaning services. We provide carpet and upholstery cleaning and ductwork cleaning, contact our office today!

Water Extraction Reduces Overall Costs

5/8/2018 (Permalink)

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already dire situation.

Thanks For the Recognition!

1/11/2018 (Permalink)

Every once in a while we get a little special recognition from our clients. It's not that we need it, our clients are always thankful, but it is great to know we personally helped someone so much they felt the need to send a gift. Here is a photo of a note and gift to one of our project managers Ray Erazo, who once again went above and beyond for the comfort of a client. Ray is one of our longest tenured employees and an all-star in restoration project management. Great work Ray! 

Winter Water Damage

12/7/2017 (Permalink)

In the wintertime, we tend to forget about mold becoming an issue in the home. For the most part, we associate mold with humid summer days creating the perfect environment for mold growth in dark, damp spaces… but this is not always the case. For example, mold growth can strike quickly after a flood or fire even in the winter. We recently encountered a home in which the pipes had burst on the third floor of the dwelling. With no one home, the water soaked the home for 2 days before the leak was discovered. Our crew began working in the home within 72 hours of the disaster and within that time mold growth could be seen on wet surfaces throughout the house. If not properly treated mold can quickly make its way into difficult to find places like vents and ducts where it may cause health issues to those in the home if not removed.