Recent Posts

How Can I Remove Water Quickly from Westerly Restaurant Kitchens?

4/1/2020 (Permalink)

"Come in we're open" Let SERVPRO Help get you back to business as usual. We are always available.

SERVPRO Can Help with Fast Extraction and Drying for Westerly Businesses.  

When a pipe bursts or some other clean water emergency occurs in your Westerly restaurant that leaves your staff contending with several inches or more of standing water, you do not have time to lose. Water has likely already begun migrating to dining areas and other rooms of your restaurant, so containment and mitigation are vital services that business owners look to our SERVPRO team to provide.

With the tile flooring in your kitchen area, we can often utilize our squeegee wands on extractors to begin water cleanup in your Westerly restaurant. Many of the surfaces in the kitchen area have low-permeance, making it faster to remove standing water and reduce migration into more challenging drying areas like the dining space with carpeting and wood fixtures.

What is necessary for effective containment of water damage? 

  • Air movers
  • Plastic sheeting containment barriers
  • Air scrubbers
  • Extractors
  • Dehumidifiers

It is our business to get you back in business – give our SERVPRO of Washington County team a call today at (401) 315-2337.

Learn more about Westerly.

We are Cleaning Experts

3/17/2020 (Permalink)

baby holding a toy crawling on a floor Stop the spread of pathogens with a professional cleaning for your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Washington County, (401) 315-2337

SERVPRO Provides Full-Service Cleanup and Build Back for Westerly Homes

3/16/2020 (Permalink)

Box icons of natural disasters SERVPRO Is There for You in Your Time of Need--We Make Westerly Homes Whole Again with Cleanup and Restoration

Why Westerly Residents can use on Restoration Service from Start to Finish

When tackling a home emergency, you may find that a job is too big or that you are unsure of the appropriate restoration techniques and equipment. In these situations, most Westerly residents seek out professional assistance. Our restoration services combine over fifteen years of experience in the industry for the repair of mold, fire, storm, and water damage. Working with residents as well as local commercial companies, our team of qualified technicians can put in place a strategic plan to get your home back to its preloss condition while causing as little inconvenience to you, the homeowner.


During a fire, combusting materials release significant amounts of smoke into the surrounding environment. A lack of proper ventilation can create a pressure vacuum in the area, causing fire damage to your Westerly home. If your heating, ventilation, and air-conditioning (HVAC) unit are on during the fire, then smoke can enter and harm the interior walls of ducts as well as return and supply-side filters. SERVPRO restoration services work closely with the national air duct cleaners association to perform the assessment and repair of a damaged HVAC system.

HVAC systems draw clean air through a supply-side duct, which then sends air throughout the home via ventilation shafts. Return side ducts release cold or heated air into rooms around your Westerly home. Unfortunately, during a fire, HVAC systems can draw in smoke from one area of the home, causing significant harm by circulating it through the network of ventilation shafts and depositing ash or hot smoke into previously unaffected areas of the home. SERVPRO technicians incorporate an HVAC inspection when providing fire restoration services to both residents and commercial clients.

Our first step is to remove the vent connecting the supply side of your HVAC. These vents are typically fitted with filters which can undergo significant harm from smokes or soots during the fire. Using air whips, our restoration service technicians can dislodge soots from the interior walls behind a return side vent or feed longer mechanical brushes into the shaft itself. By applying negative air pressure to the shafts themselves, we can withdraw the loose soots from the system give your Westerly home the best chance of a full recovery.


Mold can crop up during any time of year, but it is commonly associated with the winter months when increases in rainfall create the prime conditions for mold growth. Mold, like other microbes, is a natural part of the home environment; however, in the presence of moisture, it can proliferate rapidly and begin affecting indoor air quality. Once spores grow into colonies, you are dealing with a mold damage situation in your Westerly home. Microbial growth can be challenging to control without the correct equipment and know-how of professional restoration services.

In Westerly, Mold remediation requires council-approved licensing. SERVPRO is Council-certified microbial remediator (CMR) with the experience to bring a microbial growth issue back under control. Our first duty is to dry the property using either air-movers and dehumidifiers or essential cavity drying equipment. By drying the source of mold, we can ensure that it does not grow back after the restoration service. Typically, we follow the drying process with thorough removal, cleaning, and anti-microbial treatment of the affected area.

One of the biggest concerns for Westerly homeowners dealing with mold is their indoor air quality. Mold releases unpleasant odors as well as having an unhealthy effect on the air you breathe. SERVPRO technicians can seal the affected area using either negative air-pressure or physical sheeting then deploy air-scrubbers into the area to clean and filter the surrounding air. Air scrubbers pass air through a series of filters, including charcoal, to remove particles as small as 0.3 microns. By incorporating this equipment into our restoration services, SERVPRO can remove spores as well as odors from the home that may otherwise put Westerly homeowners at risk of inhalation or ingestion.


The work, our restoration service technicians, are most familiar with is water damage restoration for Westerly homeowners. Your property has thousands of gallons of water passing through it throughout the year. These sources can be rainwater draining through roof gutters to your freshwater supply pipe as well as clean water used in appliances and wet-rooms like bathrooms or kitchens. We rarely notice the amount of water we are using until something goes wrong with leaks or pipe joints breaking apart and spilling into the home environment.

Water emergencies are time-sensitive, and the sooner restoration services begin, the sooner mitigation of damages can occur. One of the reasons water incidents are time-sensitive is that microbes degrade over time. They can also affect electrical equipment with permanent harm. SERVPRO restoration services here in Westerly practice appropriate electrical safety at any site by carefully inspecting the area for loose wiring or shutting off power altogether.

Electrical supplies need grounding using a ground fault circuit interrupters (GCFI.) If you have valuable electronics in the area of the home where water damage is prevalent SERVPRO engineers can maintain temperature and humidity above the dew point until specialists arrive. Circuitry needs managing with qualified electricians, which we can contact on your behalf. At the end of service, any outsourcing is included in your stress-free claim meaning you only have to deal with one point of contact throughout the service.


Natural disasters are an irrepressible part of life in Washington County, which can cause severe storm damage to your Westerly home. Restoration services need the experience to counteract the effects of a violent storm on the structure of your home. We can answer questions like where to store contents during structural repair, how to make a home secure to prevent looting or unlawful entry, as well as what steps we need to take in the immediate aftermath to reduce your claim expense.

In our time as a Westerly restoration service, we have notched up a massive amount of experience in extensive loss recovery from a natural disaster. This experience includes Hurricanes Sandy, Harvey, Irma, Matthew as well as the Colorado floods of 2013. To better serve the community in times of emergency we ensure that our roster of technicians here at SERVPRO undergo a 10-hour general and construction industry training program (OSHA.)

An OSHA qualification allows us to perform the critical aspects of structural repair to ensure that your property does not collapse following an especially damaging storm or flood. These duties may include replacing roof tiles, doors, or windows. Reinforcing waterlogged floors and ceilings as well as reconstructing attics or loft spaces. Intervening early in a weakened structure can go a long way to preventing escalating costs. By having general constructors within our Westerly team at SERVPRO, we can intervene early without having to wait for third-parties.

Dealing with multiple facets of restoration for water, mold, storm, or fire can be unbearable for a homeowner. To deal with one company from start to finish, contact SERVPRO of Washington County at (401) 315-2337.

Fire Damaged Westerly Property Owners Recognize SERVPRO as a Premier Full-Service Cleanup and Restoration Company

3/8/2020 (Permalink)

toy building blocks for a house with a Disaster Sign House Fire Disaster in Westerly? Contact SERVPRO To Clean It Up and Build It Back!

Repairing Structural Damages to Westerly Homes After a Fire

Fire losses can be among the most destructive disasters that affect Westerly homes, especially those that go beyond smoke and soot effects and present physical destruction to structural elements. Restoring your home becomes as essential and prioritized as repairing the damages to the structure. With a team of well-trained restoration professionals accredited in Fire & Smoke Restoration (FSRT) and a division of licensed residential contractors in-house, our SERVPRO team can help in both of these needed areas.

In many ways, the recovery of fire damage and build back of Westerly properties must go hand in hand. Our restoration team can respond quickly to this emergency, working first to uncover any physical red flags on the property during the initial phase of removing fire debris and inspecting the final results of extinguishments. During this scoping of the job, we can identify three instances where controlled demolition and/or reconstruction might be necessary.

Fire Destruction

Likely the bulk of the work that needs to happen with our in-house contractors following a fire loss happens because of the destruction the disaster caused directly. Structural collapse and failures pose substantial threats to homeowners and must get repaired and rebuilt throughout the restoration process.

Controlled Demolition

During the inspection and scoping of the work to get done, our SERVPRO project manager can make a note of surfaces and materials that appear too damaged to restore with our recovery efforts. In some situations, removing these areas of your home’s construction can be safer and more efficient to restore than working to clean and recover them.

Man-Made Breaches

During firefighting efforts, it is not uncommon for first responders to need more direct access to areas where the blaze is burning the worst. Pathways to reach these damage points often come from holes cut into the roof or siding of the house. These structural breaches must get repaired along with other areas reconstruction is necessary.

 Restoring and repairing your home after a fire loss is two areas where you can count on our SERVPRO of Washington County team. We have experienced restoration technicians and a talented division of in-house residential contractors to make fire losses “Like it never even happened.” Give us a call today at (401) 315-2337.

The Design of Westerly Homes Affects Both Water Removal and Restoration Services

3/4/2020 (Permalink)

"Contact Us" We can be reached at (401) 315-2337 24 hours a day, 7 days a week.

SERVPRO Team's Swift Actions Working Around Your Westerly Homes Design

The layout and floor plan of a home contribute to potential water damage and also restorability. The rules of the restoration sciences are finite and get applied to each situation for the best outcome, but it makes every job individual and unique for the technicians.

A home needing water removal in Westerly had a stacked plumbing design, which meant the second-floor bathroom was above the kitchen and a downstairs bathroom. A long term leak behind the walls ran downward for a long time before it became visible on the first floor. By then, significant damage happened. 

Necessary Controlled Demolition Actions

The ceramic tile around the upstairs shower required removal as they were wet from the inside. SERVPRO technicians also removed all the sheetrock and insulation as it had no restoration potential from long term saturation. Because the homeowner acted quickly, although the floor the bathroom needed pulling up, the techs saved the original flooring for reinstallation, saving the homeowner the cost of replacement. 

Drying Above and Below

When a water loss affects two floors, the drying presents specific challenges for the SERVPRO techs. They use drying equipment with air movers aimed at the walls and drying mats to force air into the subfloor and floor joists. Below, they commonly use air movers, and for small areas within wall cavities, the Injecti-Dry system is ideal for ensuring all traces of moisture get removed. Because the upstairs bathroom had building materials removed down to the framework, the drying phase of restoration went quickly. 

Prepping the Bathroom for Reconstruction

SERVPRO techs got the bathroom ready for repairs by taking air measurements and scoping the interior of the walls and ceilings to confirm the area verified as dry. They then treated the framework with an antimicrobial sealant to inhibit any mold growth and left the bathroom, ready for the necessary reconstruction to bring it to its preloss condition.

SERVPRO of Washington County at (401) 315-2337 brings all the necessary equipment for water removal needs from local properties. Through the advanced techniques and restoration methods, the certified techs make the water loss, "Like it never even happened."

See more about Westerly.

Mitigating Clothes Dryer Fire Damage in a Westerly Home

2/26/2020 (Permalink)

Fire damaged washer and dryer Call SERVPRO when things heat up in your Westerly home.

SERVPRO Turns up the Heat on Fire Restoration in Westerly

There are as many as 2,900 clothes dryer fires reported each year, and they can cause a whopping $35 million in property damages. A lack of cleaning causes 34% of these fires. All that a fire needs to spread is organic material to consume and sufficient oxygen. When is the last time you had the dryer vent checked or cleaned of lint and debris? However, there is a team that can restore your home after disaster strikes. 

If your Westerly residence has suffered fire damage, IICRC-certified SERVPRO technicians are ready to assist you. These professionals are dedicated to helping the community by restoring homes to their preloss condition. SERVPRO not only thoroughly trains its staff, franchise owners, and technicians, but it also offers educational opportunities for real estate and insurance professionals so that this knowledge can further help homeowners recover from a disaster. 

SERVPRO's Cutting-Edge Tools

SERVPRO tools are both heavy-duty and build to address modern-day concerns after disaster strikes. For fires, technicians have access to a variety of tools, including:

  • Water extraction and drying tools for removing moisture from sprinklers or firefighting efforts
  • Wet and dry cleaning methods, including alkaline cleaners, blast media, and dry cleaning sponges, for removing soils
  • Thermal foggers that penetrate and eliminate fire-affected surfaces
  • EPA-registered broad-spectrum antimicrobials designed to disinfect your home thoroughly
  • HEPA-filter air scrubbers that remove impurities as small as 0.3 microns in size

SERVPRO's Fire Cleanup Methods

Technicians start by removing loose, dry soils, working from top to bottom in the affected area to maximize efficiency, and minimize the spread of soot to other rooms in your home. These soils and deposits are then vacuumed and removed. Once dry cleaning methods, including dry cleaning sponges and Crumbly Cleaner, have eliminated all they can, wet cleaners are used to address tougher stains. 

If your laundry room has tiles in it, technicians can utilize specially-made tile and grout cleaners to remove soot from grout and hairline cracks. Chlorine bleach may also be used to get a deeper clean on grout. Strong acids, including phosphoric acid or stabilized acids, can be highly effective for addressing more substantial grout staining.

SERVPRO of Washington County is always prepared to be Faster to Any Size Disaster. Call (401) 315-2337 for rapid disaster cleanup services today.

Want to learn more about Westerly?

Winter Worries, Commercial Water Damage to Retail Shops in Westerly, and SERVPRO to the Rescue

2/17/2020 (Permalink)

Neon open sign with arches SERVPRO Keeps Your Westerly Retail Store Open during Water and Freeze Loss Recovery

Westerly Water Damage in a Jewelry Store Due to Freeze-Thaw Issues

Temperatures below freezing point followed by a weekend of warm weather led to thawing and rupturing of waterlines affecting many properties in Westerly, including a jewelry store. The damage was extensive necessitating help from a professional restorer such as SERVPRO.

The problem originated from the sprinkler systems. The overhead nature of the commercial Westerly water damage in the jewelry store meant the water had spread all over contents, affecting even high-value items locked inside the counters. The sudden change from a frozen state damages most interior parts of sprinklers leading to sudden leaks, and unless the mains are shut off immediately, significant amounts of water are released, causing widespread damages. Freeze-thaw problems are common in underheated buildings.

Our SERVPRO team had to work fast to remove the water pooling in the building halting further deterioration. We also had to carry out thorough cleaning since the water had spread dust and other soils all over the interior. Before we could start the cleaning, we had to make a full inventory of the items within the store. Our electronic CCIS, Content Claim Inventory Service, helped us record all items. We also confirmed that the owners had secured high-value jewelry items.

After working 15 hours cleaning up and restoring damaged areas, the store regained a semblance of normalcy. However, we still had to keep going to restore it to its preloss state. We applied deodorizers using ULV misters to take care of any bad odor. We then set up two additional dehumidifiers and several air movers to control the drying process.

After confirming that all sections of the property had dried to standard levels through constant monitoring, we returned all the contents that we had moved to pave the way for restoration. The records from the CCIS came in handy for this task. Resources such as handcarts also helped when moving bulky items, allowing us to finish the re-arrangement process fast.

Simple problems such as changes in temperatures can lead to massive losses. Call SERVPRO of Washington County at (401) 315-2337 to help. We're Faster To Any Size Disaster.

What to Do After Storm Damage Hits Your Westerly Home

2/5/2020 (Permalink)

Active Storm Our teams are always available. Give us a call anytime at (401) 315-2337.

It Is Important To Have a Well Thought Out Plan For Your Home In Case Of Any Emergency From a Storm In Westerly

Water loss hits homes in many forms. One of the most severe is flood and storm damage. There are proactive measures homeowners can take, such as directing drainage away from the house, ensuring gutters are in working order and making sure the roof is leak-free.

Storm damage in a Westerly home can be a tree limb breaking a window and allowing rain into the house, leaking roof or flooded basement. The key to limiting the loss to the property is that cleanup efforts begin quickly. 

First Actions 

If water is in light fixtures or near electrical outlets, turn off the electricity to the home. When arranging for SERVPRO to come to your home, inform the technician during the call, there is no available electricity on-site, and the techs can bring generators to power their equipment. 

Move out valuable items and heirlooms if it is safe to do so. If not, tell the lead technician when SERVPRO arrives, and they can retrieve the things for you. Safety for all is a priority, and homeowners should not underestimate the danger of slip and fall accidents on wet floors. 

Restore Rather Than Replace

The technicians use their extensive training to clean up water damage to both the property and contents and save homeowners the cost of replacement whenever possible. For example, the fast extraction of water can make the difference between being able to dry a carpet in place and having to remove and replace it. 

Hardwood Flooring Gets a Recovery Chance

When water loss happens on a hardwood floor, the natural inclination of the wood is to absorb it. The result can be crowning, cupping, or warping in rapid succession. The faster the removal of moisture happens, the less chance of delamination of tile and loss to hardwood flooring. Composite pressed wood boards generally are a loss after prolonged exposure to water and require removal. 

SERVPRO of Washington County at (401) 315-2337 has the trained technicians that arrive fast to your property and restore it from storm damage to make the loss to your home and contents, "Like it never even happened."

Learn more about Westerly.

Fire Damage in Westerly Bedroom from Forgotten Candle

1/31/2020 (Permalink)

A Candle burning. Fire damage in your Westerly home from a candle can be hard to wrap your head around, let us be there.

Let SERVPRO help with your Westerly fire damage.

Candles provide both a pleasing look and aroma to rooms. They are also a source of fire damage in homes when left unattended.

A homeowner in Westerly needed help with fire damage to his daughter's bedroom after she left a candle burning, and a fan blew a piece of paper into the flame. Firefighters extinguished the blaze quickly, but smoke damage covered much of the room. 

Removal of Charred Items

The burned contents of the room around where the candle sat were too damaged for restoration through cleaning and required removal. the techs do not dispose of any items without approval of the homeowner or adjuster; this ensures that property owners know what is going on with their restoration, and no actions taken by SERVPRO are out of the scope of coverage by insurance.

Testing Before Cleaning

In the case of removing smoke residues, it is vital to test them before applying any solutions, so the appropriate agents and methods get used. Depending on the heat of the fire and the objects consumed by flames, the residue can vary, and both dry and wet smoke may be in the same room. 

The techs rely on dry cleaning sponges to gently pick up the dry smoke found frequently on walls and other painted surfaces as a fine, dark particulate. Wet smoke often needs solvents to release its grip on surfaces.

Odor Control for the Bedroom

Removal of charred items goes a long way to reducing the fire odors in the room. However, because hot air expands during a fire, it literally pushes odorous smoke into porous objects. In many cases, the scents have the potential for removal by using odor control methods that work in the same manner, such as thermal fogging. 

Duct Inspection

Even though the fire loss occurred only in the daughter's room, the family used the HVAC, and the potential for soot spreading throughout the home via the ductwork was high. SERVPRO technicians cleaned the ducts, so no residual odors remained.

SERVPRO of Washington County at (401) 315-2337 restores properties with fire damage to their preloss condition, "Like it never even happened."

To find out more about Westerly, click here.

SERVPRO Offers a Many-Faceted Approach to Water Damage Mitigation for Westerly Homeowners

1/26/2020 (Permalink)

green drying equipment in a flood cut bathroom Broken Water Lines Can Mean Damage in Westerly Homes, Call SERVPRO for Fast Help

What to Expect from Professional Water Damage Restoration in Westerly

A water loss can strike your Westerly residence at any time. Typical causes include leaky pipes, condensation from heating and cooling systems, or appliance breakdowns. Sometimes the issue is obvious, such as when a dishwasher hose breaks and spews water across the kitchen. Other times a slow leak under a sink or a poorly sealed shower stall gradually permits water to infiltrate cabinets, walls, and floors. Any scenario requires expert assessment and a recovery plan that follows industry best practices.

Determining the Extent of the Damage

Mitigating and remediating water damage in Westerly presents challenges because of the tendency of water to migrate from the original incursion. Our managers and technicians receive comprehensive training assisting us in determining the perimeters of the water spread and the extent to which structural components and contents suffer from the destructive effects of absorbed moisture. Expect our team to evaluate your unique water damage scenario both visually and using sensitive moisture detection and measuring devices.

Extraction Precedes Structural Drying

SERVPRO employs scientific-based strategies to rid your home of water. Removal is the first phase after assessment. Research supports aggressive extraction, pumping and suctioning out as much liquid water as possible. Extraction is far more effective than drying alone, significantly reducing the time needed to return to pre-water loss moisture levels in building materials and contents.

Controlled Demolition Is a Viable Option

If the water emergency feels overwhelming already, a recommendation by SERVPRO experts to drill holes or tear out sections of building materials might be distressing. Understanding the purpose underlying controlled demolition helps ease concerns. Water often seeps into building cavities, and we must find ways to access the fluids for removal. Carefully removing baseboards to drill “weep holes” for water release or cutting out sections of drywall several inches above the waterline provides needed access.

Water Removal and Drying Strategies

Hoses connected to extractors attach through the holes to draw out water. Warm, moving air directed in through the holes or flood cuts dries out structural components far faster and more completely than waiting days or weeks for the water to evaporate without facilitation. SERVPRO employees monitor the drying continuously, creating a balance of airflow, temperature, and dehumidification to prevent under or overreaching of scientifically based drying goals for each type of material. We help arrange for repairs and rebuilding after the drying phase, confident that our efforts inhibited progressive deterioration or secondary damage like mold growth.

Trust the professionals at SERVPRO of Washington County to manage your water damage woes. Call (401) 315-2337 day or night to set up an expert assessment and begin planning for a successful recovery.