Recent Posts

Despite a mild December; Winter is Coming

1/11/2019 (Permalink)

Sure we will have to wait until April for 'Winter to Come' in the world of Westeros, but here in New England, despite the mild December, winter is finally here. Below freezing temperatures have been consistent the last few weeks and it feels like snow will be on the ground any day now. Are you prepared? And more importantly is your home or commercial property prepared for the extended freezing cold weather? Here are some things you can do to make sure your home is ready for winter.

  • Check attic and basement eves - If you live in an older New England home chances are you have a vented attic if this is the case double check to make sure attic insulation is still in place and working and that there are no drafts in the attic or basement. If you have any exposed water pipes you should insulate them and if necessary install an electric pipe heating cable that will monitor the pipes and keep them warm enough to keep water flowing.
  • Make sure water to outside water faucets is shut off - Leaving water on can cause the faucet to freeze and leak, this slow leak will allow ice to form around your hose bib and your foundation with the potential to cause structure and water damage to the property.
  • Monitor the temperature in your garage - If you have an attached garage there is a chance there are water pipes within the ceiling or walls adjacent to the garage, monitor the temperature of your attached garage and, if needed, install an emergency heat source to kick on when the temperature is low. This can save you thousands in water damage in the case a pipe were to burst! 

Christmas Tree Fires Account for Millions of Dollars in Property Damage Annually

12/12/2018 (Permalink)

Christmas trees and holiday decorations account for millions of dollars in property damage every year. Please share these basic safety tips to ensure your family's well being this holiday season.

  • Look for a fresh tree, these are less likely to catch fire. Vibrant green needles that do not fall off easily. The Frazier Fir is a great choice and has a softer needle that does not dry out as quickly.
  • Remember to water your tree immediately after getting it home and in the stand. Continue to water the tree until it stops taking water.
  • Keep your tree away from heat sources, candles and other electronics.
  • All your Christmas lights should be UL or ETL/ITSNA tested for safety, and you should throw away damaged lights.
  • Be sure to plug outdoor lights into a ground-fault circuit interrupter protected receptacle.
  • Keep all your candles away from your Christmas tree, surrounding furniture and décor. If possible avoid candles all together especially this time of year when there tend to be more flammable items around the home.
  • Don’t forget to turn your Christmas tree lights off each night.
  • When your tree's needles begin to fall, it is time to take it down.

Follow these guidelines and avoid being another statistic in the National Fire Protection Association or United States Fire Administration report this holiday season. Of course, if you do have an emergency contact us immediately along with the local emergency response departments needed. We will be there to help you get things back, "Like it never even happened".

Duct Work Cleaning Westerly RI

12/1/2018 (Permalink)

Is the ductwork in your building clean and ready for the winter months? As forced hot air systems are turned on all over the area for the cold winter months we are reminded that it is important to make sure the ductwork that supplies that warm air is clean. Clean ductwork makes for a healthier environment inside your home, office or business. Clean ductwork also makes your heating system more efficient and reduces your fuel costs. There are some factors that make cleaning your ductwork a necessity, one such factor is if you have recently had flooding, water damage or mold within your building. Mold in ductwork can lead to health issues for anyone within your building and regularly having your ducts cleaned is the easiest way to avoid this type of disaster. For a free evaluation and price quote call our office, (401) 315-2337.

We are here when you need us.

11/1/2018 (Permalink)

Recently we were called upon by a local school for an emergency cleaning. This wasn't our typical emergency, such as a flood, fire or storm damage, but instead was a job that needed to be completed quickly due to the start of the school year!

When preparing to open for the 2018-2019 school year many teachers and faculty complained about a musky odor in the building. We were called in to test the quality of the air in the building and were able to detect impurities in the air, and with only 3 days to go until the start of school.

Due to the expedited time schedule, we brought in dozens of techs and a management team that would teach and lead our techs to ensure the school was safe and ready for students on the first day.

Storm Damage Repair & Dry Out

9/24/2018 (Permalink)

Heavy rains from Hurricane Florence and other weather systems have soaked the east coast of the United States over the last couple of weeks. Our team of Disaster Restoration techs have been working around the clock restoring and drying out homes and businesses up and down the eastern seaboard, but we're not done yet! In fact, we have only just begun what we consider to be one of our busiest times of the year. There are of course major events, like hurricanes, that when they occur require several teams of restoration experts to band together. And there is also the change of seasons that will bring with it the cold weather that will inevitably cause pipes to burst, ice dam and snowmelt flooding. We recommend to all of our neighbors to take this time of year to prepare for the winter and other potential weather-related events that could cause damage to your property. Being prepared is the first step to a successful restoration.

Commercial Fire Damage

8/27/2018 (Permalink)

Recently we needed to pull resources from our multiple franchise locations to a fire & water restoration at a food distribution center. The partially damaged building needed to be restored quickly to prevent contamination and mold growth in areas of the warehouse that were not directly affected by the fire. In disaster restoration time is always crucial and we train our techs to work quickly and efficiently to ensure the environment is returned to normal ASAP! In this particular case, we knew there were hundreds of thousands of dollars in perishable products that were at risk to be damaged so we arrived on scene within hours and had equipment and techs on site shortly thereafter. We were able to clean and restore the facilities within 48 hours in time to re-open only 3 days after the fire damage occurred.

Carpet Cleaning Services

8/16/2018 (Permalink)

Summer is the best time to be in Rhode Island. But the trips to the beach, the increased foot traffic, playing in the yard and the overall humididty can be tuff on carpets leaving them damp and dirty with debris. 

We can help.

SERVPRO professionals are available to clean, renew and help protect your carpets. We offer complete carpet and upholstry cleaning services to residents and businesses in Rhode Island & Connecticut.

Because our techs are professionally trained to remediate disasters like fire, water damage, smoke damage and more we are already equiped and prepared to offer commercial grade cleaning services right in your neighborhood. And, because we have decades of experience we offer service and products unmatched by other carpet cleaning services. Contact our office today for a no obligation estimate.

Artists' Cooperative Gallery in the Westerly Train Station

7/25/2018 (Permalink)

The Artists' Cooperative Gallery is moving into the Westerly train station and we were called upon to help prepare the new location for what is sure to be a great move for the Co-Op. Jobs like these are one of our favorites because we get to share in the growth and progress of a local business and help to improve another building in our beautiful hometown. For this particular job, our clean-up crew worked top to bottom because for the past four years the station's ticket terminal moved to only online sales. Removing cobwebs and years of dirt and debris from the ceiling and walls and finally restoring the original flooring to a 'like new' lustrous shine. We wish the best of to the Artists' Cooperative Gallery of Westerly in there new home!

2018 Report: Above Average Rainfall Throughout the Northeast

6/14/2018 (Permalink)

It seems like it is raining every other day here in the northeast lately, so over here in our SERVPRO® of Washington County office, we decided to figure out just how much more rain has fallen in 2018. Using tools available on the National Weather Service website we were able to generate this map showing rainfall accumulation for the year and comparing it to the average amount of rain for this time of year. As you can see rainfall along the coastal regions of Rhode Island, Connecticut, and New York are 4"-12" above average! This will be something to keep an eye on going into what many believe will be a busy hurricane season this year. If your home or business is near any of our located near a resevour, river, lake or pond keep our number on hand, we will continue to monitor the weather! 

Association for Facilities Engineering at the Matunuk Oyster Bar

6/14/2018 (Permalink)

We love to get involved in local events big and small. Recently we were excited to be invited for a tour of the Matunuck Oyster Farm in Charlestown Rhode Island. We attended the event hosted by the Association for Facilities Engineering at the Matunuk Oyster Bar and enjoyed a boat tour of the farm guided by the Matunuck Oyster Bar's owner Perry. We learned about the importance of protecting the fragile saltwater bay ecosystems along the coast of the state and how climate change and severe weather is impacting these areas today and will continue to do so in the future. 

Thank you to the Matunuck Oyster Bar for your generousity and for allowing us to learn more about your amazing facilities. It was great meeting other like-minded business owners on this impressive tour.