Recent Posts

How Do I Return My Narragansett Home To Its Original Condition After A Fire?

6/24/2020 (Permalink)

Scene of a House Fire To begin repairs in your home here or in South Kingstown, call SERVPRO of Washington County at (401) 315-2337 today.

Bring in SERVPRO to Professionally Repair and Restore Your Narragansett Residence

Residential fires usually start in the kitchen or garage since they contain a higher amount of tinder and accelerants than elsewhere in the Narragansett home. A faulty outlet or an old, frayed extension cord in the den can also be the source of thousands of dollars in damages, however.

Is There A Difference in The Damage to My Home?

In a situation like this, fire damage in Narragansett homes can be more physical. SERVPRO restoration technicians often need to remove and replace affected property, rather than clean and restore surfaces covered in residues left by the smoke as the fire cools off and dies.

How Do Technicians get Started?

Our team members inspect the damage to determine what needs to be disposed of immediately and the quickest method of doing so. They cover the floors with plastic sheeting to prevent tracking debris and soot residues to other parts of your home and to protect carpets, linoleum, and other floorings.

Next, technicians trained in demolition pull out everything touched by the heat and flames. Our team members break down items and either bag or wrap them in plastic before removal to avoid spreading the mess. Since they are breaking through walls and sometimes floors, the team leader makes certain to turn off your utilities to avoid any electrical or plumbing problems.

Can SERVPRO put everything Back Together, and How can I Help?

In most homes, the answer is yes. Our SERVPRO technicians carefully follow your instructions to return your home to its original appearance. To assist in doing this, we gladly look at the pictures and even videos of your home before the fire before getting started on the rebuild.

To begin repairs in your home here or in South Kingstown, call SERVPRO of Washington County at (401) 315-2337 today.

How Do I Remove Water After a Pipe Breaks in the Wall of My Westerly House?

6/21/2020 (Permalink)

broken pipe is leaking water Don’t panic when a broken pipe causes water damage in your home. Contact Team SERVPRO for services.

Finding and Removing Trapped Water Is a SERVPRO Specialty, Meeting a Common Need in the Westerly Community

Whether you are coping with aging clay pipes in a historic Westerly home, or burst polyvinyl chloride (PVC) conduit in newer construction, when a supply line breaks, water damage issues remain even after plumbing repair. Water spewing from the pipe can collect between walls and in other cavities, soaking into and damaging building materials and threatening injury to you and your family from ceiling or wall collapse.

What Direction Can I Expect the Water to Migrate?

Locating water for removal in your Westerly’s home’s hidden building cavities requires professional assessment. It is nearly impossible to predict the pathway the water might follow after the leak or pipe break. Yet, it is essential to determine where the water moved and if it collected, absorbed into structural components, or both. Standing water can pool behind baseboards, under the top layers of hardwood floors, and over ceilings, among many other places. You might find that the damage was more long-standing than you believed. A burst pipe can be the culmination of a persistent slow leak, with unmistakable water loss, compounding the harm done by seepage now discovered but unknown earlier.

How Can the Water’s Path be Discovered and Traced?

SERVPRO’s managers and technicians master techniques to find and follow the water’s wanderings during coursework taken at the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Among the vast catalog of water damage restoration best practices, our employees focus on learning both the theory and application of water tracking. Specifically, the training introduces our technicians to the following sensitive and useful devices:

Moisture Sensor

A moisture sensor uses sharp probes to detect moisture in soft materials. When the sensor encounters wetness, it alerts the operator with a flashing or steady light and a beeping sound. The sensor is essential to begin creating a “map” of the moisture the broken or cracked pipe caused to escape into building materials, cavities, and fixtures.

Moisture Meter

Once the moisture sensor locates the wet areas and materials in Westerly, our Water Damage Restoration Technician (WRT) switches to a metering tool that measures the moisture content of the affected structural components or fixtures. Our team must gather data on the moisture levels of damaged areas to give us a baseline against which to compare changing moisture levels during drying efforts. Moisture meters need to be calibrated for the materials tested. When used to monitor drying activity, they also might require an average of multiple readings from different areas for the most accurate result.

Penetrating Moisture Meters

Designed to use integrated probes to test inside building cavities and under the strips or planks of hardwood flooring. This type of meter can also test individual layers of building materials.

Non-Penetrating Moisture Meters

These meters use sensors to confirm moisture readings when held against surfaces. The mechanism used to reach a determination is how conducive the material is, which can result in skewed readings when metal materials are adjacent to the tool, such as steel framing, screws, nails, and foil-backed insulation. This tendency is another reason why several readings need to be taken by a trained and experienced technician.

Note: We recommend that the same individual perform the testing throughout the project to obtain as much consistency as possible.

How Is Trapped Water Removed After Location and Measurement?

Once the professional detection and metering tools have directed our employees to the spaces where water collected and materials absorbed moisture, the team gets busy. We remove standing water with submersible pumps and extractors, the latter both truck-mounted and portable. Water that is hard to suction out even with extractor wand extenders needs help with release. After extraction, our drying equipment also requires access to wet cavities. We use controlled demolition to meet both challenges, opening areas that otherwise would hold moisture, reasoning that drywall and ceiling tiles are reasonably inexpensive and straightforward to replace. The methods we employ include:

  • Flood cuts in walls, from floor level to several inches above the waterline, completely opening the space for drying
  • Prying off baseboards and drilling holes to drain water and permit warm, moving air to direct inside during the drying phase 
  • Drilling holes in mortar joints in cinder block and other masonry construction for fluid release and drying

SERVPRO of Washington County has the trained technicians, moisture detection tools, and extraction equipment required for rapid water removal. Call (401) 315-2337 24 hours a day, seven days a week. We’re Faster To Any Size Disaster.

How Can I Safeguard My Charleston House After A Storm?

6/11/2020 (Permalink)

Living room and Dining Room Flooded Call SERVPRO of Washington County at (401) 315-2337 to help you protect your valuables.

SERVPRO Provides Resources Useful in Protecting the Valuables in Your Charleston Home after Floor Damage

Apart from filling your home with gallons of filthy water, storms can also cause other damages. Forces such as high winds, downdrafts, microbursts and gust fronts pushing against the house or driving flying debris can rip open walls or roofs in your Charlestown home.

Are Safeguards Necessary after Flood Damage Happens in Charleston Properties?

Although there is little you can do to stop a storm from damaging your Charleston property, you need to protect your home against secondary damages. Actions that our SERVPRO technicians take to help in protecting the structure and the valuables within include:
    •    Sealing wall or roof openings
    •    Moving contents
    •    Spraying wet areas with antimicrobials and disinfectants
    •    Covering items with plastic sheets

How much do such steps help?

The main aim of the safeguards is to stop any damage yet to happen or slow down some forms of deterioration in areas already damaged. Boarding up wall openings or installing roof tarps protects the interior of the house from further damage by rain or other weather elements. Spraying antimicrobial chemicals directly into the standing water in the house before starting cleaning processes helps delay or stop microbial growth limiting chances of mold infestation.

Moving contents helps protect them from direct exposure to water or humidity. Although the floodwater may only pool on the ground, evaporation and condensation can transfer damages to other sections of the property. Such moisture transfer mostly affects:
    •    Internal components of electronics
    •    Items made of hygroscopic materials
    •    Fabrics

Do safeguards work in every case?

Sometimes, it might not be possible to protect valuables in the damaged structure. The common reasons might be severe damage or if other factors delay the restoration process. In such a case, content move-outs help save your valuables. We can move the undamaged items to safe storage away from the structure. Our SERVPRO technicians can also restore damaged items more effectively at an offsite facility.

You should not give up after your property floods. Call SERVPRO of Washington County at (401) 315-2337 to help you protect your valuables. We’re Faster to Any Size Disaster.

SERVPRO of Washington County & Barstool Sports

6/8/2020 (Permalink)

Barstool Sports & SERVPRO of Washington County Promotion SERVPRO of Newport & Bristol Counties and Barstool Sports have teamed up to offer a special discount to their listeners. Give us to call today!

Hey Rhode Island Barstool Sports Fans… Thanks for visiting our website and we hope you are enjoying your summer in Washington County. We are excited to be working with Barstool Sports on this new promotion and appreciate you taking the time to learn more about our services.

Act now and receive 10% off your first COVID-19 Certified: SERVPRO Cleaned Disinfection Cleaning Service.

Call our office, 844-895-9116, and a sales associate will schedule a time to meet with you and help your business become Certified: SERVPRO Cleaned!

How Can I Reopen My Motel After A Fire?

5/26/2020 (Permalink)

fire damaged motel Don't let your Westerly business miss any work because of the fire. Call SERVPRO to mitigate the problem.

Call SERVPRO to Quickly and Safely Reopen Your Westerly Business

With counties starting to reopen, every Westerly business is essential once again. Families can begin to take vacations, with many of them still staying close to home for a while yet.

It’s a Large Motel, how far can One Fire reach?

Single story motels share an overhead crawlspace, so fire damage to Westerly individual units spreads quickly along with the airflow, especially smoke and soot particles as the fire burns and then cools. SERVPRO specialists can follow this same airflow to clean out the residues left as the particles settle. They can clean surfaces by hand or generate a cloud of cleaning particles that neutralize odors and render the residues inert and reduce the risk of later mold growth.

Can SERVPRO do something about the Water and other Property Damage Left by the Fire Department?

Absolutely. We have specialists trained specifically on water and debris removal. They carefully demolish the unrepairable property for disposal and then use extractors to draw water off the carpets and floors. Finally, they apply special cleaning agents with shampoo machines to remove any remaining residues.

For any amount of fire damage to your business, contact SERVPRO of Washington County at (401) 315-2337. We are here for you.

Is It Realistic to Hope My Family and I Can Return to Live in Our Flood Damaged Charlestown Home Again?

5/23/2020 (Permalink)

flooding in luxurious kitchen interior. SERVPRO of Washington County commits itself to rapid professional recovery from flooding and other catastrophes for the members of our community.

Call in the Experts -- Your Local SERVPRO Is Well-Trained and Equipped to Restore Flood Damage in Your Charlestown Residence

The key to returning to your Charlestown home after a disaster like a flood is to engage the services of a reputable recovery company, skilled and certified in multiple mitigation and remediation specialties. The path back to your normal life might have some twists and turns, and you need a restoration firm that has broad experience, top-notch training, and cutting-edge equipment, as well as a successful track record.

What Are the Boxes You Need to Tick When Choosing a Flooding Response Team?

Charlestown flood damage related to storms can include saltwater involvement, from storm surge or salt ponds within the municipal boundaries. As climate changes, we have seen more frequent severe multi-day rainstorms per authorities. Average single day flooding events in the state average 15 and peaked at 22 in 2018. Annual precipitation has increased a foot in the last century. The risks are sobering and increasing. When flooding strikes your home you require:

    •    A local company, with a rapid and scalable response for your current emergency and available in the future for questions or new concerns
    •    Technicians familiar with the complications of a saltwater surge, and the unique dam it can do to wood, concrete, and metals
    •    A one-stop resource for water removal, structural drying, and attention to secondary damage
    •    Help with insurance claims and the precise needs of contents also suffering the effects of flooding.
    •    The opportunity to obtain wrap-around restoration services to repair and rebuild storm damage and address controlled demolition

Can You Get All of the Services Necessary from Our Team?

With more than 15 years in the restoration and construction business, SERVPRO checks out on all you require. Our managers and technicians earn multiple certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC), the international restoration standards-setting organization. We lead as restoration experts by example, all in for events such as the  Rhode Island and Massachusetts Floods (2010), Hurricane Irene (2011), Hurricane Sandy (2012),  and Hurricane Irma (2017). Our team answered the call for help in other natural disasters across the nation, helping out our nationwide disaster recovery affiliates on dozens of occasions.

What Do We Offer Residential Victims of Flood Damage?

Our service vehicles arrive stocked with water removal, cleaning, disinfecting, and drying essentials and more, ready to scope out the damage specific to your situation. Although similarities abound among flood damage projects, our project manager must inspect and assess your home, ensuring we craft a recovery plan that is as unique as your circumstances. Once safety considerations are noted and accommodations made, we begin the water removal phase:

    •    We shovel silt and debris to ease the load of solid contaminants on the extraction equipment.
    •    If the flood fluids contain saltwater, we consider the need for fresh water flushing to prevent the delignification of wood building materials, save concrete from long-term damage, and avoid corrosion of metals.
    •    Water deeper than two inches pumps out, with submersible units set up and repositioned as needed.
    •    Truck-mounted extractors then take over, pulling water from flat surfaces -- extension attachments and portable extractors can access water in recesses and other confined spaces.
    •    Cleaning and disinfecting with EPA-registered products ready the surfaces and space for drying.
    •    Moisture detection and measurement provide data for drying goals and a baseline against which to gauge the drying progress.

What Can You Expect During Structural Drying?

    •    Our trained technicians calculate the number of air movers needed for circulation, placing them at appropriate angles.
    •    The temperature of the space must be established and then monitored -- warm air can accept more of the water evaporated from wet structures.
    •    We position dehumidifiers to absorb the water vapor best and use the exhaust of warm, dry air to facilitate the work of the air movers and heaters.
    •    Water contained in the dehumidifier is discarded.

What About Damaged Contents?

In some cases, we pack-out furnishings, household goods, and personal possessions before water removal. We might stage the items in a dry, secure place within your property. Our production facility also can be a place where we evaluate, clean, dry, disinfect, and deodorize items, storing them until the house is ready to move in. We track the contents using our Contents Claim Inventory Service (CCIS), using a combination of lists, digital photos, and barcoding to keep your property safe and prepared for pack-back.

When disaster strikes, who will you rely upon for help? SERVPRO of Washington County commits itself to rapid professional recovery from flooding and other catastrophes for the members of our community. Call us at (401) 315-2337 for a speedy assessment and efficient and effective restoration plan.

Can Demolition Be Avoided After Water Losses in My Westerly Shop?

5/20/2020 (Permalink)

reconstruction in motion Not only can SERVPRO mitigate your water damaged business in Westerly, but it also can do the controlled demolition and restoration.

Controlled demolition depends on the severity of the loss effects in your business, and our SERVPRO team can work quickly to minimize this step. 

While terms like demolition might seem alarming in your Westerly shop, this mitigation step is often one of the pinnacle actions that ultimately save time and money on restoration. This decision is not one that gets made lightly, however. 

It is always the objective of our SERVPRO team to restore before replacement when it is cost-efficient, which can mean alternative water cleanup for Westerly businesses when possible. Controlled demolition is done meticulously, however, only removing the portions of materials too severely impacted to restore. 

What Materials Are Most Sensitive to Water Exposure? 

While much of your stock and inventory can be damaged by standing or spreading water, many of your shop's structural elements can also remain threatened by saturation. Some of the most sensitive materials in the boutique include: 

  • Drywall
  • Wood Flooring
  • Shelving
  • Clothing
  • Ceiling Tiles 
  • Carpets

No matter how threatening that water losses might be to your shop, or when controlled demolition might be necessary, our SERVPRO of Washington County team can help. We have a full-service approach from restoration to reconstruction. Call us today at (401) 315-2337.

What Can I Do to Drain Water from My Westerly Basement?

5/20/2020 (Permalink)

flood in basement Who are you going to call if you have a flood in your Westerly home basement? Call SERVPRO the team experienced in flood water extraction.

Our SERVPRO team has multiple extraction options that can remove standing water from your basement and start the drying process. 

Flooding in the lower levels of your Westerly home can be disastrous for your residence. From the struggles of extracting standing water to the obstacles involved with drying out concrete flooring and masonry units, our SERVPRO team can help.

Extracting water is one of the first steps that must happen when addressing flood damage to Westerly homes. Standing water is one of the biggest threats to the house, from promoting microbial growth to deteriorating exposed materials. Trash pumps and truck-mounted pumps are often the best choices for these situations to remove water with solids and debris.

How Can My Basement Get Dry After a Flood? 

Drying out the basement area after extraction is another set of concerns. We can begin to evaporate trapped water in concrete and blockwork through the use of several traditional and specialty drying tools. Some of these tools include:

  • Air movers
  • Desiccant dehumidifiers
  • Floor mat drying systems 
  • Positive pressure systems

Flooding in the basement can be challenging, but our SERVPRO of Washington County team can help with a full-service approach, including both mitigation and reconstruction. Give us a call anytime you need us at (401) 315-2337.

Can Some Drying Tools Save Restoration Times?

5/20/2020 (Permalink)

water drying tools Let SERVPRO put their professional tools and techniques to work for your Westerly home.

We have dozens of drying tools used in Westerly homes, depending on the situation, from standard units to more advanced technologies new to the industry.

Without a working knowledge of the restoration industry, it is not uncommon for many Westerly homeowners to believe that drying only requires implements like towels, mops, and airflow. 

Professional services like our SERVPRO team provides seeks to address water damage in Westerly home as efficiently as possible. To do this, we have several extraction, drying, and cleaning tools and products to help. Choosing the right drying tool can substantially reduce restoration times and ultimate costs. 

What Tools Does SERVPRO Use for Drying? 

Removing moisture from an environment can happen in several ways. The choice in these tools and devices often falls to the materials and areas affected and how challenging they might be to dry with more conventional approaches. Our primary drying tools include:

  • Air movers (Centrifugal and Axial)
  • Dehumidifiers (Desiccant and Low-grain refrigerant)
  • Positive Pressure Systems
  • Floor Mat Drying Systems

Removing water and drying up your home after a water loss incident can be faster with our SERVPRO of Washington County team. Give us a call today at (401) 315-2337.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Westerly, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Washington County today at (401) 315-2337 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.