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SERVPRO Emergency Response Makes A Difference

1/11/2022 (Permalink)

SERVPRO employees face each other talking. SERVPRO of Washington County is trusted by home and business owners all over Rhode Island. Call us today.

When a home or commercial property is damaged due to an unforeseen circumstance such as, water damage, a fire, or storm damage SERVPRO is a name trusted across the USA. We are recommended by insurance agents everywhere because our goal is to work diligently to restore as much of your home or business after a disaster and to save the items within your property. 

We are available 24/7 because we understand that the faster we respond to your disaster the faster we can begin restoration and in turn restore your property with as little additional damage as possible. 

When a disaster strikes a project manager will arrive on your property shortly after your call. They will assess the damage and provide your insurance agent an estimate for restoration services. Your project manager will work with you and your insurance agent to make sure all damage is thoroughly documented and costs are transparent. We will then assign our team to your property to set up the necessary equipment and determine the smartest path forward. In some instances we may use multiple shifts to ensure that we are able to most effectively complete the job.

Water Damage Clean Up Services From Westerly to West Kingston Rhode Island

1/10/2022 (Permalink)

A basement is flooded and water is on the floor. SERVPRO of Washington County is Westerly Rhode Island's First Call When Disaster Strikes. Call Us 24/7!

SERVPRO of Washington County provides Rhode Islander's water damage repair and restoration services 24/7. We are available 24 hours a day because we understand the importance of responding quickly to certain types of damage.

For example; if you have ever had a burst pipe in your home you know that damage can happen quickly, especially if the source of the damage goes unknown for any period of time. Stoping the water source and beginning the drying phase is crucial, the sooner the better! This is because the longer the water remains inside the home the damage to the property increases exponentially. Laminate flooring and carpeting quickly become unsalvageable, sheetrock must be removed to prevent mold growth and even hardwood flooring can become so warped it is unable to be repaired.

By contacting SERVPRO of Washington County we are able to determine the severity the damage and are trained to move quickly to save as much property as possible. We are prepared with the latest in drying technology and will bring in the equipment needed to extract water from your home to prevent mold growth throughout the home and to save your personal items.

24/7 Disaster Restoration & Water Damage Clean Up

12/27/2021 (Permalink)

SERVPRO Employees load equipment into a SERVPRO van. SERVPRO of Washington County is Rhode Island's top Disaster Restoration Team. We are available 24/7 in the event of a water or fire damage emergency.

Residential and Commercial water damage can often occur at night when the temperature is normally at its lowest point of the day and heating systems are also set to lower temperatures. In the winter long cold nights means water within the plumbing of a home or commercial building can freeze and expand causing the pipe to burst. When this happens the water pressure behind the frozen part of the pipe will push through and begin to spray water throughout the structure. When this happens you need to be confident that the company you call to repair the damage and to dry out the structure is experienced and able to correctly determine the best course of action. Many times building materials like sheetrock, carpeting and laminate flooring is best to be removed and replaced as keeping these damp materials in the building would encourage mold growth which can happen quickly! In these instances it is always best to call your local SERVPRO. We work hard to understand the best methods and equipment when it comes to fast and efficient drying and structural repair. We also understand how to remediate mold that will often follow shortly after a water damage so you can feel confident that your home or commercial building will be safe. We are also available 24/7/365!

Commercial Cleaning After a Flood

12/15/2021 (Permalink)

An office building hallway is flooded, carpets show pooled water. SERVPRO of Washington County is the Areas Top Responder in Emergency Water Damage

The flood cleanup process requires a lot of effort, and there's no doubt that a lot of money is at stake. Fortunately, you can follow a checklist to help you get organized and keep things moving forward. The checklist can serve as a basic guideline for the flood cleanup process, and it will help you get the job done as quickly as possible.

When the flooding has stopped, it's time to clean the flood-damaged property. Standing water is an ideal breeding ground for mold and bacteria. In some cases, flood water may contain sewage from overflowing pipes. For this reason, it's crucial to clean as quickly as possible.

After the flooding, you should start the restoration process and contact your insurance company for coverage. Keeping employees safe is a top priority, and contacting your insurance company is essential. Additionally, you should also contact a professional environmental mitigation company to assist with the cleanup. They can provide advice on safe and effective methods for cleaning. The professionals will help you determine the best way to clean the water damage and avoid exposing your employees to harmful contaminants.

The flood cleanup process involves heavy sterilization. It's important to clean walls, floors, and ceilings with a hot detergent solution, as these areas are the most likely to have contaminated materials. Once the water has receded, it's important to make sure there are no harmful chemicals in the air. To prevent the spread of mold, you can hire a professional environmental mitigation team to clean the area properly.

Your Fire Evacuation Plan | SERVPRO® of Washington County

11/3/2021 (Permalink)

a emergency escape plan on a clipboard Having a fire evacuation plan is an important aspect of fire safety. If a fire should happen, remember the trusted name in restoration, SERVPRO.

It’s true what they say: The best things in life are free. Think of all the investment you’ve made in your home, your hobbies, your vehicles, whatever it may be, and yet these things are not the most valuable thing you have, are they?

Your family is the most precious thing in your life—irreplaceable, invaluable and light years beyond any sort of monetary valuation.

That’s why it’s of the highest importance that you and your family create and know your home fire evacuation plan. You’ve got an estimated two minutes to escape a fire, so executing the plan is crucial.

Your fire alarm can only help you so much—it can alert you to the need for evacuation, but it can’t plan your route, and it can’t evacuate for you. So let’s walk through planning and executing your evacuation plan.

Think About Everyone

Make sure your plan includes special routes for individuals with special needs, or elderly family members who may be less mobile—take into account family members’ abilities to use stairs, ladders or other escape methods, and create alternative escape plans for them as needed.

Involve children in your planning, and let them be part of creating their portion of the plan, as well as visual aids and reminders for themselves and the family. They’ll better remember things in which they’ve invested time an energy.

Think About Options

The truth is that the unpredictability of a fire necessitates extra planning—in other words, one plan isn’t enough.

You’re going to need to have two ways out of every room. Windows can be used, but you may need an escape ladder that can be easily employed in an emergency. Always make sure window latches work and are easily operated.

Create a second plan for scenarios in which your ideal exit routes become blocked. If you run out of options and all planned exits become blocked, close all the doors between yourself and the fire, put a towel at the bottom of the door and let the fire department know where in the house you are so they can rescue you.

Think About Practice

Put your plan in practice—rehearse it with the whole family to make sure it works and everyone understands; do this at least once a year. Choose a meeting place everyone can reach, where you can safely convene after escape to make sure everyone is safe and accounted for.

If fire should affect your home, we’re here to restore and recover your damaged property. Contact SERVPRO today to see how we can help.

Commercial Restoration From Westerly, RI to North Kingstown, RI

10/26/2021 (Permalink)

Commercial Restoration Companies Near Me SERVPRO of Washington County is the areas #1 Commercial Restoration Provider

Our team stands out from the rest by playing a critical role in commercial recovery events. With the capability to respond quickly and efficiently to any size commercial disaster we are your number one call in the event of water, fire, or storm damage. Our proven SERVPRO strategies reduce overall losses and keep your commercial property running, even during the recovery process. Our culture and team mentality is the key to our success.

Our franchise general managers and owners create a positive, winning atmosphere. Each of our employees is taught to take pride in their work and to recognize the importance of professionalism at all levels.

Our project managers prioritize their responsibilities to help minimize damage to properties in the event of a disaster. Project managers combine years of training with years of practical experience to quickly assess the situation and provide a quick response when faced with a disaster on a commercial property of any size.

SERVPRO is the preferred choice for disaster restoration. Our technicians have the ability to fully understand the processes. They respond immediately to restoration calls, monitor multiple job sites, and work closely with team members in order to ensure that every job site is safe.

We also rely heavily on technology and our equipment to provide the best possible results. We can use a wide range of tools to successfully complete commercial restoration projects. We keep abreast of the latest trends in drying technology, soot and scent removal equipment, and dehumidification.

We Are Here For You, When You Need Us.

9/21/2021 (Permalink)

school hallway Many complained that the building had a musky odor as it was about to open for the 2021-22 academic year after a long time period of the pandemic.

We were recently called by a school to do emergency cleaning. This wasn't a typical emergency such as flood, fire or storm damage. It was a job that required quick completion due to the beginning of the school year.

Many teachers and professors complained that the building had a musky odor as it was about to open for the 2021-2022 academic year after a long time period of the pandemic. We were called to inspect the quality and quantity of the air inside the building. With just three days before school starts, we were able to detect impurities.

Because of the tight time frame, we brought in numerous techs and a management group to lead and teach our techs. We wanted to make sure that the school was safe for students and ready to go on the first day.

Call our team for any residential and commercial inspections! 

Is Your Water Damage Covered by Insurance? | SERVPRO® of Washington County

9/3/2021 (Permalink)

a pen, money and other insurance paperwork sitting on a table Whatever the cause and whatever the coverage, SERVPRO of Washington County is available to help you get through any water damage.

Water damage is a common problem Washington County homeowners face, and it takes many forms. From natural forces like hurricanes or flooding to internal issues like plumbing or gutter leaks, there are lots of ways for water to put a strain on your life.

One in every 50 homeowners experience some kind of water damage each year.

When your carpet is soggy or your basement is full of water, one of the first questions you need answered is whether your insurance policy will cover the damage. The short answer, unfortunately, is “it depends.” Let’s dig a little deeper.

What’s Covered?

First off, we should note that policies vary, so it’s important to know the details of your own homeowners insurance policy and to check things out with your agent when details become important. That being said, there are general standards about what may or may not be covered.

A handful of of scenarios you can expect full coverage for include:

Sudden, accidental discharge. If leaky plumbing becomes an acute issue and suddenly there’s a burst pipe or broken supply hose, you should be covered.

Water damage cause by storms. As something over which you have no control, this is often covered by standard homeowners policies—your policy likely has separate provisions for coverage for your home and for your personal belongings.

What’s Not Covered?

Unresolved maintenance issues. Lack of maintenance essentially means you forfeit your right to coverage—damage caused by a long-term leak or flooring replacement due to a long-term toilet leak would fall under this category.

Replacing the source of damage. If your water heater bursts open suddenly, your policy may cover the damage it causes, but likely won’t pay for the replacement of the water heater itself. The same is true for plumbing, dishwashers and other similar sources.

What Else Can Be Covered?

Flood damage. Most standard homeowners policies do not include flood coverage, but especially in coastal areas like ours, it’s recommended (and in some cases, required) that you add flood insurance because of the increased risk.

Sewer overflow or backup. This dangerous, and frankly gross, damage may be covered with the addition of a rider or endorsement to your existing policy.

Whatever the cause and whatever the coverage, SERVPRO is available to help you get through your water damage woes. Contact us today to find out how we can get things dried up and set right.

Trust SERVPRO During Hurricane Season | SERVPRO® of Washington County

8/5/2021 (Permalink)

When disaster strikes, SERVPRO of Washington County is your local restoration expert. a large satellite image of a storm cell heading for landfall

Many kinds of natural disasters happen year-round, and there’s no particular “season” for them—wildfires, thunderstorms, hail and wind all occur naturally throughout the year. But there’s a particular season for those of us on the Atlantic Coast where we have to be even more weather-aware than usual.

Right before the writing of this article, researchers doubled down on what they expect to be a heightened period of activity during 2021’s hurricane season, which was already expected to be above average for the sixth consecutive year.

All that to say, hurricanes and other disasters of a natural or even accidental nature can be anything from a nuisance to a major life event, and when they come along you need someone you can trust to help you recover, cleanup, and restore whatever’s possible.

Here’s why that someone should be your local SERVPRO team.

We Get to Work Quickly

We proudly proclaim that we’re “Faster to Any Size Disaster,” because we mean it. We’ve got a local team right here in Washington County on call 24 hours a day, seven days a week for emergency assistance. Whether it’s Hurricane Elsa in July causing heavy rain and flooding, or a grease fire that broke out on the grill and burned up your deck, we’re geared up and ready to go at all times.

A Powerhouse Combination

When you trust SERVPRO of Washington County with your recovery, you’re dealing with a local business that knows the needs and specificities of the Gold Coast, as well as a nationwide network of resources. That means whatever the challenge, we’re up for it and we can handle it exactly as Rhode Islanders need it handled.

Innovation and Experience

We’ve spent more than a half century developing the most effective methods for dealing with water and fire damage, mold remediation and even hospital-grade cleaning solutions for businesses. We wouldn’t have made it this long if we hadn’t figured out how to execute the job to the satisfaction of millions of customers, all while continuing to drive innovation to keep up with changing needs.

When disaster of any kind strikes, just know we’re ready to take on the tough job of cleanup, restoration and recovery. Call us today to learn how we plan to make your disaster area look "Like it never even happened."

What to Know About the 5 Classes of Fire | SERVPRO® of Washington County

7/22/2021 (Permalink)

large picture of yellow, red and orange burning flames If a fire should break out in your home or workplace, SERVPRO of Washington County is here to help you fully restore your property.

Saturday morning cartoons may have taught us that water is always the answer for stopping a fire, but that’s dangerously inaccurate.

There are many ways fires start, but really only a few ways they get extinguished. Fire can be divided into five distinct types, each with its own solution.

The Types of Fire

Fires are classified by five types: classes A, B, C, D and you guessed it…oh wait, the last one’s K? Alright, you probably didn’t guess it.

Class A Fires are probably what you think of first—fires involving solid materials. This would be a fire fueled by wood, plastic, rubber material or fibers. Class A fires are the easiest to extinguish with water or a foam fire extinguisher.

Class B Fires are started by the ignition of combustible liquids or gases. This would include butane or propane, as well as liquids like gasoline, alcohol and tar. Water doesn’t safely put these fires out—it actually spreads the fuel source and makes the fire bigger. These fires have to be starved of oxygen with foam, powder or CO2 extinguishers.

Class C Fires are electrical in nature, and could stem from electronic devices like computers, motors or appliances. The key to these fires is that they are only Class C while connected to electricity, in which case neither water nor foam are safe to extinguish them. If they can be disconnected from the electrical source, then they can be treated as a Class A fire.

Class D Fires are fires caused by certain metals that are highly combustible, such as magnesium or lithium. These fires can become highly explosive if exposed to water, so dry powder extinguishers must be used to stop them.

Class K Fires are kitchen fires (hence the “K” designation), involving grease or cooking oils you might find in a deep fryer or commercial kitchen setting. These fires require a special chemical extinguisher, which reacts specifically with the makeup of the oils to create a molecular blanket that smothers the fire.

If you’re using a handheld extinguisher, the PASS method works for all fire types:

Pull the pin.

Aim low, at the base of the fire.

Squeeze the handle.

Sweep the nozzle side to side.

If a fire should break out in your home or workplace, SERVPRO is here to help you fully recover your property. Get in touch today to find out how we can help.